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E-MAIL

healgreenorganics.orders@gmail.com



PHONE

Tel: 404-748-6034

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http://www.herbalnomicsinc.org/

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FAQ

1

Payment

& Shipping

2

Secure Ordering

& Payment Options

Upon placing an order, we process them in the order they are received. Our goal is to ship all orders that are received by 1pm EST M-F business days only  the same day (excludes holidays). This includes any shipments that are drop shipped by our various vendors. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If the order is on back-order there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.

 

All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders insurance and a signature will be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS and FEDEX.

We can not be held responsible for any import / excise or duties to be paid by you if this is shipping to a country other than the USA.

Shipping Speeds

During checkout, you can select between a few different shipping options, such as the following:

• USPS First Class (4-6 Days) Domestic and International
• USPS Priority (2-3 Days) Domestic and International

• USPS Priority Express (1-2 Days) Domestic and International
• FedEx Ecomony (2-6 Days) Domestic and International

• FedEx Overnight (1 Day) Domestic only

3

Returns

Refunds

We sell various products and we take the quality of them very seriously. Due to the nature of these products there are limitations to what can be returned. 

All Real Scientific Hemp Oil (RSHO) Products, can not be returned and no refunds will be given.  

You may return any unused factory sealed item except RSHO based products for a refund of the original purchase price minus a 20% restocking fee and shipping. 

If packaging is open there are no returns provided. 

The customer must also pay for the return shipping. 

If you have any questions please contact us at healgreenorganics.orders@gmail.com with any questions.

Secure checkout with PayPal! 

You will be taken to PayPal's secure checkout to complete the purchase.